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I did ordered room service of Chicken Beriyani and it was delicious and freshly made :) During check in we asked for wake up call at 6.00 am and we did get 3 times wake up calls which is good. it was huge and cleaned and there is also complimentary water. We were given room 164 non smoking and we liked it very much. it was quick and easy and they did charge AED 500 on our credit card in case we drink from the mini bar/order room service or make calls and we already knew there will be tourist tax which will be collected at the hotel that was not charged on our package with Expedia. the moment we arrive the bell man took our luggage and we went to the reception counter to check in. Amr who were on duty that night was very helpful and he called the hotel shuttle for us and gave us water to drink while waiting comfortably rather than standing outside at the hotel shuttle bus stop like other tourists that we saw in the heat and once the shuttle arrived he escorted us to the hotel shuttle and it was only 10 minutes drive from the airport. We arrived at Dubai Airport late in the evening and went straight to the Millennium hotel counter inside the airport and Mr. We booked our reservation thru Expedia and we got good price with breakfast. We take guest security & life safety very seriously in the Hotel, and should any guest feel there is the need for improvement or just have an enquiry about what we provide, myself and our team are more than happy to assist. In addition we have a house telephone and emergency button by the water cooler should a gym user require assistance. In regards to the fitness room, I assure you it is completely safe, and while guest access is via an elevator, there is an emergency exit in the gym that will allow you a safe exit from the building in the event of an emergency. Our Wi-Fi system is also set to allow 2 devices, so I do apologise if you were given incorrect information.
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These details are available through the reservations team at time of booking, the Airport Counter in Dubai International, or reception on arrival. While we do charge for internet, as you can read from other travellers we also offer room package rates inclusive of internet, and we also package it as an option with breakfast on check in. We endeavour to provide value for money for all of our guests as we are well aware of the large number of choices there are for a hotel room in Dubai. Our intention is certainly not to be a trap (either financial or physical).
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Dear Gonzalo S, I'm sorry to read in your review and that you were not happy with our property.